We collect information that you provide directly to us, as well as information that is automatically collected when you use our financial record management platform.

Personal Information You Provide

• Name, email address, and phone number when you create an account
• Financial data you upload including transaction records, receipts, and invoices
• Payment information when you subscribe to our premium services
• Communications you send to our support team
• Profile information including business details and tax preferences

Automatically Collected Information

When you use korentviao, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, and how you interact with our platform features. We also collect information about the pages you visit and the time spent on each section.

We use the information we collect to provide, maintain, and improve our financial record management services. Your data helps us deliver personalized experiences and ensure our platform meets your business needs.

• Process and organize your financial records accurately
• Generate reports and analytics for your business
• Send important notifications about your account and services
• Provide customer support and respond to your inquiries
• Improve our platform features based on usage patterns
• Ensure compliance with Australian financial regulations
• Detect and prevent fraudulent activity on your account

We may also use your information to send you educational content about financial management, but you can opt out of these communications at any time through your account settings.

korentviao does not sell your personal information to third parties. We only share your information in specific circumstances that are essential for providing our services or required by law.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers may access your information to perform services on our behalf, such as data hosting, payment processing, and email delivery. All service providers are contractually required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government request. This includes situations where disclosure is necessary to protect our legal rights, prevent fraud, or ensure user safety.

Business Transfers

If korentviao is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and through a notice on our platform before your information becomes subject to a different privacy policy.

Under Australian privacy laws, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.

We implement comprehensive security measures to protect your financial information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

• 256-bit SSL encryption for all data transmission
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Encrypted storage of all sensitive financial data
• Access controls limiting staff access to necessary information only

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically retained for seven years in accordance with Australian tax law requirements. When you close your account, we will securely delete your data after any required retention periods expire.

You can request earlier deletion of specific information that is not subject to legal retention requirements by contacting our support team.

korentviao uses cookies and similar technologies to enhance your user experience and improve our platform functionality.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Performance cookies to understand how users interact with our features
• Preference cookies to remember your settings and customizations
• Analytics cookies to help us improve our services

You can control cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality. We do not use cookies for advertising or cross-site tracking purposes.

Your information is primarily stored and processed in Australia. However, some of our trusted service providers may process data in other countries to support our global infrastructure.

When we transfer your information internationally, we ensure appropriate safeguards are in place through standard contractual clauses and by working only with providers in countries with adequate privacy protections recognized by Australian authorities.

We maintain oversight of all international data processing activities and ensure your information receives the same level of protection regardless of where it's processed.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through your registered email address and display a notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of korentviao after policy changes indicates your acceptance of the updated terms.

Previous versions of this privacy policy are available upon request for your reference.